AFQAM Conference – Document Software Quality Assurance

We had a great time at the Association of Forensic Quality Assurance Managers (AFQAM) Conference in Pensacola Beach this week! We caught up with some of our awesome clients, met lots of new friends, and managed to mix a little play in with our work! Check out our Software Quality Assurance page for details on how we measure the quality of our own software, ensur.Document Management Event

Visit with DocXellent at the Annual AFQAM Conference – Talking About Document Management

AFQAM Document Control

DocXellent will be hosting a booth at the Annual AFQAM Training Conference in Pensacola, Florida on October 6th and 7th, 2015. AFQAM (The Association of Forensic Quality Assurance Managers) promotes standardized practices and professionalism in quality assurance management for the forensic community. The annual conference provides AFQAM members exposure to people and presentations directly related to improving the efficiency of their everyday activities.

 Members of the DocXellent team will be on hand to show demos of our unprecedented document management software, ensur, and answer questions about how it has become an indispensable tool for forensic quality assurance specialists.  Also, check out our Presentation at 9:50am on Tuesday, October 6 in Royal Palm Ballroom AB!

Key topics of interest:

  • How to move to a Controlled Document Management System
  • Incident tracking capabilities
  • Corrective and preventative action
  • Automated Training and Quiz features
  • Custom reports
  • Audit trail/Audit Report
  • ISO 17025 Compliance

Visitors to the DocXellent booth can enter to win an Amazon Echo — an all-in-one, cloud-based, voice activated speaker/computer!

Document Management with Amazon Echo

DocXellent Cares About Document Management Employees’ Health

Studies continue to highlight the hazards of sitting at a desk for 8 or more hours per day. Even for an active person with a regular exercise routine, sitting for prolonged periods of time can be linked to increased risk for heart disease, diabetes, cancer and early death (

Conversely, standing increases energy, burns extra calories, tones muscles, improves posture, increases blood flow and ramps up metabolism, according to Knowing this, DocXellent recently invested in remote control standing desks for all of its employees, providing them the ergonomically healthy option to sit or stand at their leisure. “It’s important to me that my staff has a comfortable, healthy work environment and feels fully equipped to do their job to the best of their abilities,” says company President Bob Sullivan. The new desks are already producing positive results, with the team reporting increased energy and better productivity from the flexibility they provide.

Document Management standing desk

New ENSUR Document Control

Document Management Tree Gears


DocXellent, Inc., a Norwich, CT based software development company, continues to enjoy double-digit growth with the latest release of its ensur document control and quality management application. Most recently, DocXellent has outgrown its former location at 309 Otrobando Avenue in Norwich, CT and moved to a more spacious location at 257 Main Street in downtown Norwich. The new location provides additional room for growth, state-of-the-art infrastructure and redundancy.

“Our growth continues to impress me”, says Bob Sullivan, President & CEO of DocXellent.  “The need for document control in many different industries, introducing ensur to non-regulated business users and the continued growth from our existing customer base has been pushing us to expand”.  DocXellent has correspondingly expanded internally by welcoming three new team members:

Chad Bouley, Technical Support Manager – Chad has over 12 years of experience in the E-Discovery industry where he has lead a team of 11+ Data Analysts located across the U.S. Our customers will benefit greatly from his ability to solve problems and communicate the results in an accurate and timely manner.

Aleisha Jenkins, Account Manager – Aleisha combines a communications and public relations background with her most recent experience teaching at the college level, to contribute to our Sales and Customer Support teams.

Kory Iovino, Quality Assurance Specialist – Kory has a background in sports and statistical analysis, most recently with the Minnesota Twins organization.  His experience in critical problem solving and analysis is an asset to our Quality Assurance team.

“We’ve added more highly skilled team players to our development, software quality assurance and customer support groups.  I couldn’t be happier with how the new staff has melded in with our culture.” DocXellent has also found that skilled high-technology people are available in southeastern Connecticut.  Hiring local resources strengthens our commitment to our community and gives people with the skills we require the ability to stay in the area as opposed to having to move to where high tech jobs are more prevalent.

Industries That Adhere to the Food and Drug Administration

FDA Document Management

Setting Standards and Regulations

The FDA is one of the most recognized agencies that promote public health through supervision of products. There are various industries that abide to the regulations set by the FDA.

Food and Beverage

The food and beverage industry is responsible for providing the food products we consume. They must meet FDA regulations to ensure the consumer’s health is not at risk.


The pharmaceutical industry is heavily regulated by the FDA. The medications, pills, and other pharmaceutical products must satisfy FDA standards before release.


The cosmetics industry is regulated by a branch of the FDA. These cosmetic and beauty products on the market must be safe for human use and provide ingredients used in production.

Companies in these industries must ensure all their documents and labels are in order to satisfy regulations. Purchase ensur software, a document management software system from DocXellent, and begin managing documents better.

The Four Main Components of Quality Management Control

Document Management Quality Control

Managing Quality is Important

Quality management can be described as a group activities and functions that ensure consistency in a company’s services and goods. There are four component involved in quality management.

Quality Planning

Quality control planning is the first step. Requirements must be identified, a criteria needs to be set, and important procedure must be recognized as a part of the plan.

Quality Control

Quality control is needed to review the quality of the product or service. Inspection and testing is necessary to identify problems and defects that need correction.

Quality Assurance

Companies need to assure defects and mistakes are avoided in the manufacturing of good or the delivery of service, and quality assurance guarantees consistent results.

Quality Improvement

In many instances, there is room for improvement. Through quality improvement, the results can be measured and possible improvements in products or services can be made.

Having the right software for quality management components, such as DocXellent’s ensur software, can assist a company with their quality control needs for their product or service.

Implementing a Document Management Training Program for Your Business

Document Management Partners

A Need for Employee Training Programs

There are instances when a company needs to implement training for its employees, but careful planning is needed for an effective training program.

Identify Goal/Needs

The first step is to identify the area that training is needed to realize the business’s goals and needs. These may include the use of machines, conflict resolution and time management.

Gather Necessary Resources

After defining the goals and needs, you need to gather all the necessary resources. This is important to provide proper training to employees.

Identify Individuals

Whether it’s the entire staff or a selected few individuals, you should identify the persons who will benefit the most from the training.

Implement Training

After carefully planning these out, you can proceed in implementing the training program. It’s important to deliver training events on time for effective training. DocXellent’s ensur software can assist you with your training management needs.

The Four Basic Functions of Packaging

packaging management

Why Package Goods?

The Packaging process has existed for centuries, in various forms. Enclosing products for distribution and sale is necessary and very essential. These are the basic functions of packaging:


Before they are transported, most products, especially food products, must be contained collectively in a package or placed in individual packages.


By packaging products, they are better protected during transportation, from heat, cold and moisture, and from infestation. Packaging also helps prevent lose and possible spillage.


Products that can be consumed have a specific shelf life and will eventually expire. Packaging helps reduce the rate of spoilage of goods.


Packaging containers provide important information about the product, such as its usage, expire date, warnings and ingredients.

Companies that package goods need to ensure specific packaging specifications are met. DocXellent’s ensur software includes packaging manager help that makes controlling and managing packaging documents easy.

Promoting Quality and Safety with Document Technologies

Document Management Files 3

Complying with Regulations

Many industries need to comply with one or more regulations set in place by different agencies, allowing for quality products and services to be provided. Below, DocXellent provides three well-known regulatory agencies.

International Organization for Standardization (ISO)

ISO is an organization that sets standards that is adhered to worldwide. ISO standards allow for equal quality of products worldwide and break down barriers when international trade is involved.

Food and Drug Administration (FDA)

The FDA promotes public health by regulating the products that can are consumed or used for medical purposes. Food products, prescription drugs and cosmetics are some of the products that are supervised by the FDA.

Occupational Safety and Health Administration (OSHA)

OSHA is an agency that promotes safer and healthy working conditions. OSHA regulations prevent a worker from risking their life when provide a service or manufacturing a product.

A business needs to ensure they abide by the regulations that govern the industry they are a part of. DocXellent offers software for document control and quality management, which are vital in abiding with industry regulations. Let DocXellent be your document control management specialist.

Understand the Different Types of Intellectual Property Protection

Intellectual Property

Protecting Your Creations

Intellectual property is a term that refers to any original creation or invention from the mind. It grants a person, group or business certain exclusive rights to their creation.


A trademark is any device, symbol, word, or a combination of all three that is legally attributed to and represents a company.


A copyright gives the creator of any creative or artistic work, such as music and books, exclusive rights to their work.


A patent provides an inventor with rights that prevent other entities from replicating and selling of their invention.

Trade Secrets

A trade secret is any design, formula, or other important document that is used by a business to achieve a competitive advantage in their field.

Keeping trade secrets safely concealed helps companies maintain success. DocXellent provides ensur software that can help companies maintain document security and can also help keep trade secrets safe and up-to-date.