Who We Are and Where Did We Come From?
DocXellent has been providing a trusted, web based document management system with quality control management solutions to companies from start-up businesses to the Fortune 500 since 1983. Under our former name, Mystic Management Systems, Inc. our company was born through the development of a data management solution motivated by the Tylenol™ scares of the 1980s, to help companies quickly find their critical business content while maintaining safety and quality. Our long standing reputation as a highly responsive, customer minded organization drives our professionals to exceed expectations and we work hard every day to maintain that status.
What Do We Do?
Our ENSUR document control application is the main focus of our team. We continually strive to seek ways to enhance ENSUR using customer feedback and industry and regulatory changes to drive the functionality and future of the product. Whether your need is FDA document control or ISO document management compliance, replacing a homegrown document control application or providing automated workflow to your spreadsheets used to control your business content, ENSUR provides a holistic approach to making your life easier. As a purpose built, online document management system, secure access to ENSUR’S integrated suite of modules is fast and easy from anywhere in your environment.
What’s Your Industry? We fit.
Every company is concerned with the quality of their product and their internal documents are at the core of that anxiety. We’ve found that because of this concern, every company regardless of their industry can benefit from a web based document management system. Whether you are a highly regulated company in the life sciences field requiring a validated software solution, a mature manufacturing company looking for a better way to manage and access the proper versions of your SOPs or packaging specifications, an analytical, testing or laboratory services organization needing to make sure your staff is adequately trained on your business content, or a utility company with people who spend hours maintaining its internal documents to submit to external periodic audits, ENSUR is the application that can ease your worries.
Our Team is Your Team
Our professionals are not just expert software people, we are business process consultants that have helped implement and optimize our solution for a variety of industries. Our current customers understand the depth of our knowledge, and will often look to us for suggestions on how to improve their processes with ENSUR. Purpose built as an extremely configurable tool, if you are Six Sigma focused, GMP centric or driven to improve your process for cost savings, ENSUR can help. Many of our customers initially bring ENSUR to their business for a specific reason such as document control and end up expanding its use in ways they didn’t anticipate. Whether its quality, IT, financial, human resources or business content, ENSUR can help you improve your document security, quality and workflow.
Cost and Flexible Options
Cost is everyone’s primary concern when buying a web based document management system. We have listened to our prospects and developed an approach that is designed to be flexible to accommodate nearly all cost concerns. If you want to start out small with the opportunity to grow, ENSUR and DocXellent are the answer. If you want a full featured enterprise solution from the beginning and need to be able to add licenses quickly, again ENSUR and DocXellent fill that need. If you want to get your documents under control and then address your CAPA solutions, Training Management and integration with other internal systems later, ENSUR and DocXellent can do that too. No one approach is a fit in every organization, that’s why ENSUR is configurable and DocXellent is flexible.
We’re Different than the Rest
Working with DocXellent as a potential new customer or prospect, will be a new experience. The culture of our sales team is to cater to each client uniquely. You won’t be hounded for the order, but asked how else we can help. If in your evaluation of multiple systems, you require multiple demos, desire to see your content in our application before you buy, or want an evaluation version, just ask. If you decide to become a DocXellent customer, our support team will help you do your job and understand the power of the features of ENSUR in making your business day easier. Wanting our customers to be happy with ENSUR is priority one. If our document control application is not right for you, that’s ok. If you decide to purchase a different web based document management system, best of luck. But if you do become one of our new customers, you won’t regret that decision, we’ll make sure of that. Welcome to DocXellent!