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Audit chaos is optional. Caremetx chose confidence.

Download the case study to see how CareMetx, a healthcare services organization, transformed audit readiness and streamlined operations. 
The Challenge

Fragmented processes.

Manual workflows. Audit-day scramble. 

Before adopting ENSUR, CareMetX used QT9 for document control and Litmos for learning management, with no centralized ownership or dedicated administrator. This resulted in: 

01

Lack of visibility into training assignments and user management failures 

02

Audits requiring manual compilation, with incomplete or missing records 

03

Poor system structure, with documents routed inconsistently 

04

Untracked vendor documentation as no standard, repeatable process existed 

05

No confidence in either existing system holding up during audit scrutiny

06

Team time lost managing operational chaos rather than focusing on quality work 
The Solution

One audit-ready platform for document control and training management 

By moving compliance processes from two fragmented systems to ENSUR, CareMetx achieved: 

Centralized Document Control: 

Document routing, approvals, revisions, periodic reviews, and
acknowledgments managed within a single system with complete audit trails. 

Integrated Training Management:

Training assignments, quizzes, and acknowledgments linked to controlled documents, providing visibility into training requirements and completion status across over 1,300 users. 

Vendor & Quality Management:

Vendor records, certifications, SOC 2 documentation, defects, CAPAs, audit reports, and remediation activities maintained in one platform with built-in traceability and review workflows.

"ENSUR is comprehensive with everything we need for an audit. Approvals, acknowledgments, revision history, audit trails, all of it." 

– Kristi Harris [JOB TITLE] at CareMetx

Trade audit chaos for 
confidence and control. 

Access the case study now to see how CareMetx turned a fragmented, high-risk environment into a structured, compliant, audit-ready operation.