Document Control for Utility Companies

Document Control for Utilities

If your company is a public utility, provider of electric, natural gas, water, CATV or sewer services to residential, commercial and industrial businesses in the United States, is electronic document control in the forefront of your concerns? Maintaining all the SOPs, procedures, audit responses, operating manuals, employee training records, complaints, and other crucial business content can be a monumental task.

There are many regulations and standards that govern the operation of utilities that include but are not limited to:

  • 40 CFR Parts 123, 131, 401, 425-471
  • 49 CFR Part 192.603
  • 49 CFR Part 192.605
  • EPA Safe Water Drinking Act
  • Federal Energy Regulatory Commission (FERC)
  • North American Electric Reliability Corporation (NERC)
  • State Department of Public Utility Control

An electronic document control application can help you with many tasks that you may be performing manually. These may include:

  • Routing and approvals of your SOPs
  • Maintaining the training records of your employees
  • Capturing and analysis of periodic readings and measurements of various equipment
  • Updating procedures in accordance with changes to laws and regulations
  • Managing requirements and tracking of development contractors
  • The creation and investigation of complaints
  • Corrective and preventative actions (CAPA)
  • Calibration and maintenance schedules of measuring equipment
  • Conducting and responding to internal and regulatory audits

ENSUR has helped utility companies manage various types of business content using our configurable document workflow routing, training and specification management, incident recording and investigation life cycle. If it’s time to move away from manual document control management and explore the power and cost and time saving features of an electronic document control system, give DocXellent a chance to show you how it can work for your utility company.